Privacy policy
We use the personal and health data you send us only with your explicit consent, to arrange suitable treatment, under the Swiss nFADP and the EU GDPR. Last updated: 30 September 2026.
Controller
[Legal entity name, address]. Contact: care@switzerlandrecovery.com.
Data we collect
- Information you submit in our forms: name or alias, contact details, country, the concern you describe, timeframe and budget.
- Technical data: pages visited, referring website and campaign parameters, browser type.
Details about addiction or mental health are sensitive personal data under the Swiss Federal Act on Data Protection (nFADP) and the EU GDPR. We process them only on the basis of your explicit consent.
Why we use it
- To contact you and understand your needs
- With your agreement, to share relevant details with clinics or placement partners to arrange treatment
- To improve our website (aggregated statistics)
Retention
Enquiries are kept for up to 24 months after last contact, then deleted, unless you ask us to delete them earlier.
Your rights
You may request access, correction or deletion of your data, or withdraw consent at any time, by emailing care@switzerlandrecovery.com.
Security
Data is transmitted over encrypted connections (TLS) and stored on access-restricted servers.